Customer Service

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At Knirps, we aim to produce umbrellas of the highest quality. We want you to remain stylish and dry whenever you are out and about with your Knirps. That's why we want you to look after them – follow the drying and folding instructions carefully, and we're sure you'll have years of loyal and perfect service. 

If, contrary to expectations, problems with your umbrella or your rain gear come from Knirps, so please file a claim within the two-year warranty period with proof of your purchase receipt directly from us at shop(at)knirps.com. The team of Knirps will get back to a repair or, if repair is not possible to take care of an exchange.

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